Tulane University Medical Center
Public Safety - Downtown Campus
1430 Tulane Avenue, SL-81
New Orleans, LA 70112
Emergency: 588-5555
For Service: 588-5531
"Helping You to Help Yourself"
In an emergency CALL 5555 from any medical center campus
phone.
From phones not on the Tulane University Medical Center system,
you must call 588-5555
(911 is an option if off campus.) Call our emergency number for
Fire, Medical, or Police
emergency assistance. All emergency line calls are answered
personally and promptly by our
dispatcher as the highest possible priority is given to our
emergency lines.
Call 5555 and briefly describe your needs. If possible stay on
the line to provide more
comprehensive information to be forwarded to responding officers.
back to top
You may call or respond in person, whichever is most convenient
to you.
In person - respond to any of our staffed posts or
stations.
The hospital emergency room post and the dispatchers station in
the medical school
lobby are staffed at all hours.
By phone - call Tulane University Medical Center Police at
5531 (588-5531 on non TUMC phones).
An officer will be dispatched to satisfy your request or needs.
If the situation warrants, stay on
the line until all information required to meet your needs is
obtained.
back to top
The department includes 18 full time and 10 part-time unarmed
employees who staff fixed
posts, perform interior patrols, and provide dispatcher
functions; and 30 full time sworn and
commissioned officers. Officers are trained at state certified
academies, meet the requirements of
the Louisiana Peace Officer Standards of Training, and are
commissioned to bear arms, make arrests
and conduct investigations by State of Louisiana R.S.17:1805.
Departmental services are performed to enhance public safety in a
manner consistent with good customer
relations. The department is well versed in, and fully
compliant with, JCAHO standards and three
requirements of the Campus Safety Act. A more detailed
description of the department, staff,
and available services appears In the Tulane University medical
Center security Management Plan which is revised annually.
back to top
is the monthly TUMC police newsletter distributed to all medical
center departments. Topics include:
Security and safety, crime trends, specific incidents of
consequence, upcoming events, and general
interest items. Each issue also contains monthly security and
crime statistics with year to date
totals, and a comparison of the same monthıs statistics over a
three year period.
Special editions are published as ³Crime Alert Bulletins² when
necessary.
back to top
The Crime Prevention Manager sponsors programs for students,
faculty, staff, patients, and visitors
on crime avoidance and responses. Risk assessments, property
engraving services, demonstrations of
devices, crime prevention advice and brochures, and much more are
available upon request.
Education and training by certified instructors on a variety of
topics is also available.
Capabilities and perspectives have been broadened by the working
relationship established with
various other crime prevention entities, including the uptown
Department of Public Safetyıs Office of
Crime Prevention and Victim Resources.
back to top
Tulane University Medical Center is concerned about the abuse of
alcohol, illegal drugs,
and controlled substances on campuses and in the workplace.
In addition to having an alcohol and drug policy, the medical
center complies with the Drug Free
School Act of 1989. That act mandates that university officials
turn over to local police
authorities for arrest and prosecution any person who illegally
uses drugs.
Tulane University circulates its drug and alcohol policy annually
to students and employees.
A drug education and counseling program for medical center
students is provided on a confidential
basis through the Phoenix Society (588-5401).
The Employee Assistance Program at the Medical Center (587-7485)
is designed to assist all faculty
and staff members on a confidential basis, with any problems
related to substance abuse.
back to top
TUMC police meet monthly with the commander and staff of the New
Orleans Police 8th and Downtown
Development Districts where the Hospital, Medical School and
School of Public Health and Tropical
Medicine are located. The departments work closely to maintain a
safe neighborhood.
TUMC police reports are prepared on all reported crimes. Copies
of reports of serious incidents
are dispatched to NOPD to compliment their reports and records.
Individuals arrested by TUMC are
transported to central lockup for booking by NOPD who accepts
and processes any evidence seized
during arrests.
TUMC Police also maintains liaison with the local law enforcement
agencies where satellite
clinics and facilities are located. Tulanians victimized off
campus are encouraged to report
incidents to their local law enforcement agencies and to TUMC
police, particularly if the incident
occurred at or near a Tulane facility or satellite location.
back to top
A sound campus public safety policy must have zero tolerance for
threats, harassment,
aggressive/violent, or other types of inappropriate behavior by
persons on campus.
While it is our desire to provide and environment that is free
of threats, intimidation,
aggressive/violent, and other inappropriate behaviors, it is
impossible to provide a guarantee,
especially if it goes unreported. The prompt reporting of all
such behavior (no matter how minor)
for appropriate action is a necessary first step to minimize the
associated risks and to help
maintain a safe and secure environment.
back to top
Our officers are not mechanics, but with your prior signed
consent are willing to assist with
jump starts and the retrieval of keys locked in vehicles. We are
not equipped to tow, to provide
a push with a squad car, to change flat tires, or to provide
other roadside assistance services.
back to top
Uptown-Downtown Shuttle - is a commuting service
connecting the Tulane University uptown campus to
various stops at Tulane University Medical Center. The shuttle
is operated by the uptown campus
Department of Public Safety (865-5381). They place shuttle
schedules in the lobby of the Medical
School or the School of Public Health and Tropical Medicine.
NORMC Shuttle
is a shuttle, operated by Medical Center of Louisiana personnel,
between the emergency ramps of their
East and West facilities (formally known as University Hospital
and Charity Hospital respectively).
The shuttle operates on a continuous basis from 6 a.m. to 6 p.m.
and upon request after hours and
during weekends (588-3108 or 568-3119 for service and
information).
back to top
Upon request at all hours, officers provide foot and/or vehicle
personal safety escorts within
the New Orleans Regional medical Center (NORMC) area for anyone
associated with Tulane. We do not have the resources to provide
off campus escorts, however.
back to top
TUMC police department is continuously seeking ways to improve
the delivery of services.
Feedback is imperative in our continuous quality improvement
process. We depend upon the solicited
and unsolicited feedback from our customers, clients, and fellow
staff members to assist us in:
identifying our successes and failures, gauging the effectiveness
of our efforts, and in achieving
the most efficient allocation of our limited resources.
If you are particularly pleased with a process or performance,
consider informing us so that we can
join you in reinforcing it. But if we, collectively or
individually, are failing to satisfy a
legitimate achievable need for service, you must let us know.
Call the TUMC police director, manager,
supervisor, or employee of your choice at 588-5531; notify the
Associate Vice Chancellor for
Facilities Management to whom the department reports (584-1930;
or write us at:
back to top
Tulane University Medical Center
Public Safety - Downtown Campus
1430 Tulane Avenue, SL-81
New Orleans, LA 70112
For Service: 588-5531
Emergency: 588-5555
Any comments, suggestions, or questions can also be sent to our
department e-mail tumcpd@tmcpop.tulane.edu
"Helping You to Help Yourself"