Tulane University Medical Center
Public Safety - Downtown Campus
1430 Tulane Avenue, SL-81
New Orleans, LA 70112

Emergency: 588-5555
For Service: 588-5531

"Helping You to Help Yourself"

General Information on this page

Public Safety Information pages

Emergency Information Crime Alerts
How to Report a Crime, or Request Service Crime Statistics
Public Safety Information-TUMC Police Mission Statement
Center Watch Center Watch
Crime Prevention, Education & Training Statement of Authority
Drug and Alcohol Policy Downtown Shuttle
Liaison With Local Law Enforcement Links to other Agencies
Help Diminish the Potential for Violence on Campus Mail List
Vehicular Assistance Safety Tips
Shuttle Service
Escort Service
Feedback

Emergency Information

In an emergency CALL 5555 from any medical center campus phone. From phones not on the Tulane University Medical Center system, you must call 588-5555 (911 is an option if off campus.) Call our emergency number for Fire, Medical, or Police emergency assistance. All emergency line calls are answered personally and promptly by our dispatcher as the highest possible priority is given to our emergency lines. Call 5555 and briefly describe your needs. If possible stay on the line to provide more comprehensive information to be forwarded to responding officers.

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How to report a crime, or request service

You may call or respond in person, whichever is most convenient to you.

In person - respond to any of our staffed posts or stations. The hospital emergency room post and the dispatchers station in the medical school lobby are staffed at all hours.

By phone - call Tulane University Medical Center Police at 5531 (588-5531 on non TUMC phones). An officer will be dispatched to satisfy your request or needs. If the situation warrants, stay on the line until all information required to meet your needs is obtained.

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Public Safety Information-TUMC Police

The department includes 18 full time and 10 part-time unarmed employees who staff fixed posts, perform interior patrols, and provide dispatcher functions; and 30 full time sworn and commissioned officers. Officers are trained at state certified academies, meet the requirements of the Louisiana Peace Officer Standards of Training, and are commissioned to bear arms, make arrests and conduct investigations by State of Louisiana R.S.17:1805.

Departmental services are performed to enhance public safety in a manner consistent with good customer relations. The department is well versed in, and fully compliant with, JCAHO standards and three requirements of the Campus Safety Act. A more detailed description of the department, staff, and available services appears In the Tulane University medical Center security Management Plan which is revised annually.

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Center Watch

is the monthly TUMC police newsletter distributed to all medical center departments. Topics include: Security and safety, crime trends, specific incidents of consequence, upcoming events, and general interest items. Each issue also contains monthly security and crime statistics with year to date totals, and a comparison of the same monthıs statistics over a three year period. Special editions are published as ³Crime Alert Bulletins² when necessary.

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Crime Prevention, Education and Training

The Crime Prevention Manager sponsors programs for students, faculty, staff, patients, and visitors on crime avoidance and responses. Risk assessments, property engraving services, demonstrations of devices, crime prevention advice and brochures, and much more are available upon request. Education and training by certified instructors on a variety of topics is also available. Capabilities and perspectives have been broadened by the working relationship established with various other crime prevention entities, including the uptown Department of Public Safetyıs Office of Crime Prevention and Victim Resources.

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Drug and Alcohol Policy

Tulane University Medical Center is concerned about the abuse of alcohol, illegal drugs, and controlled substances on campuses and in the workplace. In addition to having an alcohol and drug policy, the medical center complies with the Drug Free School Act of 1989. That act mandates that university officials turn over to local police authorities for arrest and prosecution any person who illegally uses drugs.

Tulane University circulates its drug and alcohol policy annually to students and employees. A drug education and counseling program for medical center students is provided on a confidential basis through the Phoenix Society (588-5401).

The Employee Assistance Program at the Medical Center (587-7485) is designed to assist all faculty and staff members on a confidential basis, with any problems related to substance abuse.

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Liaison With Local Law Enforcement

TUMC police meet monthly with the commander and staff of the New Orleans Police 8th and Downtown Development Districts where the Hospital, Medical School and School of Public Health and Tropical Medicine are located. The departments work closely to maintain a safe neighborhood. TUMC police reports are prepared on all reported crimes. Copies of reports of serious incidents are dispatched to NOPD to compliment their reports and records. Individuals arrested by TUMC are transported to central lockup for booking by NOPD who accepts and processes any evidence seized during arrests.

TUMC Police also maintains liaison with the local law enforcement agencies where satellite clinics and facilities are located. Tulanians victimized off campus are encouraged to report incidents to their local law enforcement agencies and to TUMC police, particularly if the incident occurred at or near a Tulane facility or satellite location.

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Help Diminish the Potential for Violence on Campus

A sound campus public safety policy must have zero tolerance for threats, harassment, aggressive/violent, or other types of inappropriate behavior by persons on campus. While it is our desire to provide and environment that is free of threats, intimidation, aggressive/violent, and other inappropriate behaviors, it is impossible to provide a guarantee, especially if it goes unreported. The prompt reporting of all such behavior (no matter how minor) for appropriate action is a necessary first step to minimize the associated risks and to help maintain a safe and secure environment.

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Vehicular Assistance

Our officers are not mechanics, but with your prior signed consent are willing to assist with jump starts and the retrieval of keys locked in vehicles. We are not equipped to tow, to provide a push with a squad car, to change flat tires, or to provide other roadside assistance services.

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Shuttle Service

Uptown-Downtown Shuttle - is a commuting service connecting the Tulane University uptown campus to various stops at Tulane University Medical Center. The shuttle is operated by the uptown campus Department of Public Safety (865-5381). They place shuttle schedules in the lobby of the Medical School or the School of Public Health and Tropical Medicine.

NORMC Shuttle is a shuttle, operated by Medical Center of Louisiana personnel, between the emergency ramps of their East and West facilities (formally known as University Hospital and Charity Hospital respectively). The shuttle operates on a continuous basis from 6 a.m. to 6 p.m. and upon request after hours and during weekends (588-3108 or 568-3119 for service and information).

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Escort Service

Upon request at all hours, officers provide foot and/or vehicle personal safety escorts within the New Orleans Regional medical Center (NORMC) area for anyone associated with Tulane. We do not have the resources to provide off campus escorts, however.

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Feedback, Constructive Criticisms and Complaints

TUMC police department is continuously seeking ways to improve the delivery of services. Feedback is imperative in our continuous quality improvement process. We depend upon the solicited and unsolicited feedback from our customers, clients, and fellow staff members to assist us in: identifying our successes and failures, gauging the effectiveness of our efforts, and in achieving the most efficient allocation of our limited resources.

If you are particularly pleased with a process or performance, consider informing us so that we can join you in reinforcing it. But if we, collectively or individually, are failing to satisfy a legitimate achievable need for service, you must let us know. Call the TUMC police director, manager, supervisor, or employee of your choice at 588-5531; notify the Associate Vice Chancellor for Facilities Management to whom the department reports (584-1930; or write us at:

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Tulane University Medical Center
Public Safety - Downtown Campus
1430 Tulane Avenue, SL-81
New Orleans, LA 70112

For Service: 588-5531
Emergency: 588-5555

Any comments, suggestions, or questions can also be sent to our department e-mail tumcpd@tmcpop.tulane.edu

"Helping You to Help Yourself"